Shipping Policy

Shipping Coverage

We currently ship to customers within the United States.

• U.S. Mainland (Contiguous 48 states) – Standard and Express shipping available
• Non-Contiguous U.S. (Alaska, Hawaii, Puerto Rico, Guam) – Extended delivery times and higher shipping rates may apply

Shipping Rates & Delivery Times

U.S. Mainland (Contiguous 48)

• Standard Shipping (3–5 business days)
  • $8.00
  • FREE on orders over $75
• Express Shipping (1–2 business days)
  • $30.00

Non-Contiguous U.S.

• Standard Shipping (5–8 business days)
  • $20.00
  • FREE on orders over $250

Order Processing

• Orders are processed within 1–2 business days
• Orders placed on weekends or holidays will be processed the next business day
• All orders ship from Southern California

Shipping Carriers

We primarily ship via USPS and other major carriers to ensure reliable and timely delivery.
Carrier selection may vary based on destination and order size.

Tracking

• Once your order ships, you will receive a shipping confirmation email with tracking information
• Tracking updates may take 24–48 hours to appear after shipment

Shipping Notes

• Delivery times are estimates and may vary due to carrier delays or peak periods
• We reserve the right to choose the most efficient shipping method for free shipping orders

Questions

If you have any questions about shipping, please contact us at: info@gemdentusa.com